Service Guarantee
We guarantee delivery! In case of courier loss, customs rejection, or destruction, we will reship your order until you receive it or refund your order.
- We ship most of our products from Netherlands and Germany.
- Next working day dispatch with a tracking number (if applicable), subject to stock availability.
- 100% secure HTTPS crypto payment processing.
- Discreet packaging without any special markings.
- Our prices along with our unparalleled level of service, are highly competitive compared to other vendors.
Average Delivery Times
- USA: 14-21 days, delivered by USPS.
- Within EU: 7-12 days, delivered by Correos (Spain), LaPoste (France), DHL (Germany), PosteItaliane (Italy) and others.
- Canada: 25-35 days, delivered by CanadaPost.
- UK: 7-14 days, delivered by Royal Mail.
- Australia and New Zealand: 21-30 days, delivered by AusPost.
All shipments are sent within 1-2 business days after receiving payment. If for any reason you have not received your order 7 working days after the expected delivery time, please contact us. Contact details will be supplied in the status update email that you will receive after your order has been approved.
Tracking numbers (if applicable) will be sent by email hen your order is processed.
Customs
Please note that you are responsible for your country's customs clearance, taxes, and import duties. Any packages returned to us by customs will be eligible for a refund minus postage and packaging costs.
Package Example
Your order will be packed safely and securely, then dispatched within 24-48 hours. It has the size and appearance of a regular private letter (9.4 x 4.3 x 0.3 inches or 24 x 11 x 0.7 cm) and does not disclose its contents.